Frequently Asked Questions

Everything you need to know about your Threadheads order, from shipping to sizing.

What is your shipping policy?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend measuring a favorite garment from your closet and comparing it to our charts for the perfect fit.

What is your return and exchange policy?

We want you to love your gear. If you aren't satisfied, you can return unworn and unwashed items within 30 days of delivery for a full refund or exchange.

Are your garments sustainably made?

Yes, we prioritize quality and ethics. Our apparel is printed using eco-friendly, water-based inks, and we source high-quality fabrics that are built to last, reducing fashion waste.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'buy now, pay later' options like Afterpay and Klarna.

How should I care for my Threadheads apparel?

To preserve the print and fabric quality, we recommend washing your items inside out in cold water and hanging them to dry. Avoid ironing directly on the printed designs.